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legacy place society 

3 Chapman Way SE, Calgary AB, T2X 3R1

immediate general help

(403) 201-9945

Mental Health Crisis Support

Contact by Service or Department


Executive Director


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Frequently Asked Questions

What happens when I call Legacy Place Society? 

During the hours of 6am and 9pm you should get a “live” person on the other end of the phone unless the line is busy and it goes into voice mail.  You will receive a call back within 2 hrs.  If you are calling an Intake Worker directly, leave a message with them and they will get back to you.  Typically they work various shifts and could be on a scene.  Should you require more immediate assistance, contact Legacy Place Society directly and or a member of your Peer Support Team within the Services.

Will my call or inquiry be reported to my department? 

Unless the call involves injury to self or others, there is no mandatory reporting.  All calls are confidential and privileged communication.

Can my family members utilize these services? 

Yes, if you are a direct relation to the Police/Peace, Fire, EMS, 911 Dispatch or Military but not limited to spouse, sibling, son, daughter, parent.  Should you have further questions contact Legacy Place Society directly.  Anyone accessing the house must first be approved by Legacy Place Society.  Unauthorized personnel in the houses will Legacy Place to possibly discontinue services.  This is for the safety, confidentiality and liability for the organization and the personnel who require these services.

Does Legacy Place Society get paid for referrals? 

No. Sustainability of the Society is maintained through donations and grants. There is a daily nominal charge for staying at the houses and a cost recovery charge for programs such as camps or workshops.

Where are you located?  

The addresses are confidential but are located close to major hospitals, shopping malls and transportation arteries.

What are your hours of operation?

Contact Legacy Place Society directly at 403-201-9945 if dealing with a medical accommodation need.  Otherwise, check our list of Intake Workers and they’ll be able to assist you for other reasons of needing accommodations.  Upon confirmation of acceptance to the accommodation needs, Legacy Place will work with the scheduling arrangements to bring you in.  We typically will not accept new clients after 8pm.

Our calling (403-201-9945) and texting (403-813-8019) line is available from 6am to 9pm everyday.